Description of the facility

The Mladinska knjiga bookstore branch on Trubarjeva Street in Ljubljana is poorly accessible.
The bus stop (Dragon Bridge) is located about a five-minute walk from the bookstore. The path from the bus stop to the bookstore is not equipped with tactile markings and is not contrasting.
The entrance is visually recognizable, as it has a white frame that contrasts with the surroundings, and it is surrounded by postcard stands. Next to the entrance door, there is an information board with opening hours, which is hidden behind the stands and has text that is too small.
Access to the part of the bookstore where the shelves with office/art supplies and maps are located is obstructed by a step and therefore inaccessible to wheelchair users. In most parts of the bookstore (except near the cash register), there is not enough maneuvering space, as tables and cabinets with merchandise obstruct movement. The passages are narrow. Some shelves are too high, while the tables with products are lower and therefore easier to reach. Lighting is adequate.
The cash register is located right by the entrance, with enough maneuvering space beside it.
Product prices and category labels are too small. The store does not offer books adapted for people with special needs, but audiobooks are available through the Mladinska knjiga PLUS app (a monthly or annual subscription is required).
There is no hearing loop in the bookstore.
The bookstore does not have adapted sanitary facilities.

Adjustments

Mobility impaired:

  • the main entrance to the building is accessible,
  • the main entrance has automatic sliding doors.

Blind and visually impaired:

  • the entrance to the building is clearly recognizable,
  • the reception desk is located near the entrance,
  • there are no sudden transitions from bright to dark areas inside the building.

Deaf and hard of hearing:

  • the reception desk is properly illuminated and allows lip reading and facial expression reading,
  • the reception desk is positioned so that there are no windows behind it.

Deficiencies

Mobility impaired:

  • no adapted parking space is provided,
  • the sales counter is not height-adjusted for wheelchair users,
  • height differences inside are not adequately bridged (step),
  • there is not enough maneuvering space inside for wheelchair users,
  • the arrangement of sales shelves does not allow wheelchair access,
  • the building does not have adapted sanitary facilities.

Blind and visually impaired:

  • the information board at the main entrance is not appropriate and is hidden behind a stand,
  • glass doors are not marked with contrast,
  • signs and inscriptions in the building are not at appropriate heights,
  • signs and inscriptions in the building are not contrasting and legible,
  • the edges of level differences (step) are not marked with contrast,
  • the store does not offer adapted materials or audiobooks.

Deaf and hard of hearing:

  • the reception desk is not equipped with a hearing loop for people with hearing impairments.